Performance degradation affecting Orange Money Cash in / DEPOT and Orange Money Cash Out / RETRAIT Services.

Incident Report for Smobilpay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 06, 2025 - 08:12 UTC

Identified

We have identified instability in Orange Money Cash in / DEPOT and Orange Money Cash Out / RETRAIT services. We have escalated this to the Service Provider for resolution.
Posted Oct 06, 2025 - 07:11 UTC
This incident affected: Cameroon MNO Services (Orange Money).