All Systems Operational

About This Site

The Smobilpay platform serves as a vital link, connecting Cameroonian Agents with service providers across the CEMAC region.

On this page, you will discover:

- Real-time updates on the Smobilpay platform's status
- Incidents involving service providers, both reported to us and detected by our system
- Scheduled maintenance windows for your convenience.

Maviance Platform Operational
90 days ago
99.99 % uptime
Today
Third Party Merchant API (S3P) Operational
90 days ago
99.98 % uptime
Today
Smobilpay Payment Platform and APIs Operational
90 days ago
100.0 % uptime
Today
Smobilpay for e-commerce Platform Operational
90 days ago
100.0 % uptime
Today
Agent and Merchant Payment Portal Operational
90 days ago
100.0 % uptime
Today
Cameroon MNO Services Operational
90 days ago
97.0 % uptime
Today
MTN Mobile Money Operational
90 days ago
99.37 % uptime
Today
Orange Money Operational
90 days ago
90.48 % uptime
Today
MTN Recharge/Top-up Operational
90 days ago
99.7 % uptime
Today
Orange Recharge/Airtime Operational
90 days ago
95.06 % uptime
Today
MTN Mobile Money : Collections Operational
90 days ago
99.71 % uptime
Today
Orange Money : Collections Operational
90 days ago
95.03 % uptime
Today
MTN Mobile Money : Disbursement Operational
90 days ago
99.5 % uptime
Today
Orange Money : Disbursement Operational
90 days ago
94.28 % uptime
Today
Camtel Recharge/Top-up Operational
90 days ago
99.86 % uptime
Today
Cable TV Subscription Operational
90 days ago
98.7 % uptime
Today
Canal + Operational
90 days ago
96.1 % uptime
Today
DSTV Operational
90 days ago
100.0 % uptime
Today
StarTimes Operational
90 days ago
100.0 % uptime
Today
Bill Payment Operational
90 days ago
99.18 % uptime
Today
Camwater Bills Operational
90 days ago
100.0 % uptime
Today
ENEO Bills Operational
90 days ago
98.37 % uptime
Today
Congo MNO Services Operational
90 days ago
100.0 % uptime
Today
MTN Mobile Money Operational
90 days ago
100.0 % uptime
Today
SABC Payment Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2026

No incidents reported today.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Resolved - This incident has been resolved.
Apr 23, 10:29 UTC
Identified - We are currently experiencing instability with our orange services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Apr 23, 09:31 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 23, 10:28 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in our Orange Airtime Service. Orange is aware and actively working to identify the root cause. We’ll keep you informed as we learn more
Apr 23, 09:35 UTC
Identified - We are currently experiencing instability with our Orange Airtime services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Apr 23, 07:53 UTC
Apr 22, 2026

No incidents reported.

Apr 21, 2026
Resolved - This incident has been resolved.
Apr 21, 11:55 UTC
Identified - We are currently experiencing instability with our Orange Airtime services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Apr 21, 08:51 UTC
Resolved - This incident has been resolved.
Apr 21, 08:41 UTC
Update - We are continuing to work on a fix for this issue.
Apr 21, 08:41 UTC
Identified - We are currently experiencing instability with our MTN services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Apr 21, 07:35 UTC
Completed - The scheduled maintenance has been completed.
Apr 21, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 22:00 UTC
Scheduled - MTN Cameroon will be performing maintenance and upgrades during the maintenance window on 20/04/2026 between 10:00 PM WAT to 21/04/2026 05:00 AM WAT.
Apr 20, 11:54 UTC
Apr 20, 2026
Apr 19, 2026
Completed - The scheduled maintenance has been completed.
Apr 19, 08:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 19, 07:55 UTC
Update - Scheduled maintenance still in progress. We will provide update as soon as necessary.
Apr 19, 07:54 UTC
Update - Due to ongoing maintenance activities at our partner MTN Cameroon, the following services remain temporarily unavailable. The maintenance has not yet been completed, and service restoration is still in progress.
Affected services:
MTN MoMo Cash‑in and Cash‑out
MTN Recharge / Airtime
Smobilpay account top‑up via MTN MoMo
MTN Disbursements
We will update the status page as soon as the maintenance is completed and services are fully restored.
Thank you for your patience and understanding.

Apr 19, 07:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 22:00 UTC
Scheduled - Due to maintenance activities at our partner MTN Cameroon, the following services will be unavailable from Saturday 18 April at 10pm to Sunday 19 April at 8am: - MTN MoMo Cashin and Cashout - MTN Recharge/Airtime - Topup Smobilpay account via MTN MoMo - Disbursement MTN
Apr 17, 22:04 UTC
Apr 18, 2026
Apr 17, 2026

No incidents reported.

Apr 16, 2026
Resolved - This incident has been resolved.
Apr 16, 12:11 UTC
Identified - We are currently experiencing instability with our MTN services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Apr 16, 10:34 UTC
Resolved - This incident has been resolved.
Apr 16, 09:13 UTC
Identified - We are currently experiencing instability with our MTN services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Apr 16, 07:38 UTC
Apr 15, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 15, 14:28 UTC
Update - This is a quick update to inform you that we are still experiencing instability in the ORANGE Recharge/Airtime service, but we are closely following up on it with the service provider. We'll provide an update as soon as possible.
Apr 15, 12:41 UTC
Identified - We are currently experiencing instability with our ORANGE Recharge/Airtime services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Apr 15, 12:36 UTC
Resolved - This incident has been resolved.
Apr 15, 12:40 UTC
Update - This is a quick update to inform you that we are still experiencing instability in the ORANGE Recharge/Airtime service, but we are closely following up on it with the service provider. We'll provide an update as soon as possible.
Apr 15, 12:38 UTC
Identified - This is a quick update to inform you that we are still experiencing instability in the ORANGE Recharge/Airtime service, but we are closely following up on it with the service provider. We'll provide an update as soon as possible.
Apr 15, 12:37 UTC
Monitoring - This is a quick update to inform you that we are still experiencing instability in the ORANGE Recharge/Airtime service, but we are closely following up on it with the service provider. We'll provide an update as soon as possible.
Apr 15, 12:37 UTC
Update - This is a quick update to inform you that we are still experiencing instability in the ORANGE Recharge/Airtime service, but we are closely following up on it with the service provider. We'll provide an update as soon as possible.
Apr 15, 12:37 UTC
Update - This is a quick update to inform you that we are still experiencing instability in the ORANGE Recharge/Airtime service, but we are closely following up on it with the service provider. We'll provide an update as soon as possible.
Apr 15, 12:34 UTC
Identified - This is a quick update to inform you that we are still experiencing instability in the ORANGE Recharge/Airtime service, but we are closely following up on it with the service provider. We'll provide an update as soon as possible.
Apr 15, 12:34 UTC
Investigating - This is a quick update to inform you that we are still experiencing instability in the ORANGE Recharge/Airtime service, but we are closely following up on it with the service provider. We'll provide an update as soon as possible.
Apr 15, 12:30 UTC
Identified - We are currently experiencing instability with our ORANGE Recharge/Airtime services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Apr 15, 06:17 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 15, 09:57 UTC
Update - We are continuing to work on a fix for this issue.
Apr 14, 17:52 UTC
Identified - We have identified a major outage with (Orange Money Cash in / DEPOT and Orange Money Cash Out / RETRAIT). This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
Apr 14, 17:52 UTC
Apr 14, 2026
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.