Identified - We are currently experiencing instability with the ENEO Bills/Prepaid service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jun 11, 2026 - 09:04 UTC
Identified - We are currently experiencing instability with our Orange Money services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jun 11, 2026 - 09:02 UTC
Update - We are continuing to work on a fix for this issue.
Jun 11, 2026 - 08:21 UTC
Update - We are continuing to work on a fix for this issue.
Jun 11, 2026 - 08:06 UTC
Update - We are continuing to work on a fix for this issue.
Jun 11, 2026 - 05:55 UTC
Update - We are continuing to work on a fix for this issue.
Jun 11, 2026 - 05:54 UTC
Update - We are continuing to work on a fix for this issue.
Jun 11, 2026 - 05:52 UTC
Update - We are continuing to work on a fix for this issue.
Jun 11, 2026 - 05:52 UTC
Identified - Dear partners,

The Smobilpay platform update is still in progress, and some services such as Orange Mobile Money services ENEO Prepaid and CAMTEL remain impacted.

Operations and transactions for these services are currently unavailable. Our technical teams have identified the issue and are actively working to restore full service as soon as possible.

We will provide the next update within 1 hour as soon as there is significant progress.

We appreciate your patience and understanding.

Support Team

Jun 11, 2026 - 05:45 UTC

About This Site

The Smobilpay platform serves as a vital link, connecting Cameroonian Agents with service providers across the CEMAC region.

On this page, you will discover:

- Real-time updates on the Smobilpay platform's status
- Incidents involving service providers, both reported to us and detected by our system
- Scheduled maintenance windows for your convenience.

Maviance Platform Partial Outage
90 days ago
99.43 % uptime
Today
Third Party Merchant API (S3P) Operational
90 days ago
99.52 % uptime
Today
Smobilpay Payment Platform and APIs Partial Outage
90 days ago
99.26 % uptime
Today
Smobilpay for e-commerce Platform Operational
90 days ago
99.44 % uptime
Today
Agent and Merchant Payment Portal Operational
90 days ago
99.52 % uptime
Today
Cameroon MNO Services Major Outage
90 days ago
97.74 % uptime
Today
MTN Mobile Money Operational
90 days ago
99.19 % uptime
Today
Orange Money Major Outage
90 days ago
96.57 % uptime
Today
MTN Recharge/Top-up Operational
90 days ago
99.74 % uptime
Today
Orange Recharge/Airtime Operational
90 days ago
90.78 % uptime
Today
MTN Mobile Money : Collections Major Outage
90 days ago
99.17 % uptime
Today
Orange Money : Collections Major Outage
90 days ago
98.55 % uptime
Today
MTN Mobile Money : Disbursement Operational
90 days ago
99.43 % uptime
Today
Orange Money : Disbursement Major Outage
90 days ago
98.49 % uptime
Today
Camtel Recharge/Top-up Major Outage
90 days ago
97.74 % uptime
Today
Cable TV Subscription Operational
90 days ago
99.44 % uptime
Today
Canal + Operational
90 days ago
99.77 % uptime
Today
DSTV Operational
90 days ago
100.0 % uptime
Today
StarTimes Operational
90 days ago
98.57 % uptime
Today
Bill Payment Partial Outage
90 days ago
89.0 % uptime
Today
Camwater Bills Operational
90 days ago
86.16 % uptime
Today
ENEO Bills Partial Outage
90 days ago
91.84 % uptime
Today
Congo MNO Services Operational
90 days ago
100.0 % uptime
Today
MTN Mobile Money Operational
90 days ago
100.0 % uptime
Today
SABC Payment Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 11, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 11, 09:00 UTC
Identified - We are currently experiencing instability with our MTN MoMo Cash-In / Depot service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jun 11, 09:00 UTC
Jun 10, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 10, 10:17 UTC
Identified - We are currently experiencing instability with our ORANGE Recharge/Airtime services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jun 10, 07:39 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 10, 08:14 UTC
Identified - We are currently experiencing instability with our Platform services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jun 10, 06:30 UTC
Jun 9, 2026
Resolved - This incident has been resolved.
Jun 9, 17:38 UTC
Identified - We are currently experiencing instability with our Platform services. The issue has been escalated, and our teams are currently working on it for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jun 9, 07:18 UTC
Jun 8, 2026
Resolved - This incident has been resolved. We apologise for any inconvenience caused.
Jun 8, 18:44 UTC
Identified - We are currently experiencing instability with our MTN MoMo Cash-In / Depot service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jun 8, 15:38 UTC
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
Resolved - This incident has been resolved. We apologise for any inconvenience caused.
Jun 5, 16:56 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in ENEO Bills/Postpaid Service. We are closely following up on it with the ENEO. We'll provide an update as soon as possible.
Jun 4, 07:49 UTC
Identified - We are currently experiencing instability with our ENEO Bills/Postpaid service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jun 2, 19:56 UTC
Jun 4, 2026
Jun 3, 2026

No incidents reported.

Jun 2, 2026
Resolved - This incident has been resolved.
Jun 2, 10:32 UTC
Identified - We are currently experiencing instability with our MTN cashin services. The issue has been escalated for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jun 2, 09:08 UTC
Resolved - This incident has been resolved.
Jun 2, 08:45 UTC
Identified - We are currently experiencing instability with our Orange Money services. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jun 1, 15:28 UTC
Jun 1, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jun 1, 10:29 UTC
Identified - We are currently experiencing instability with our CanalPlus service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jun 1, 09:06 UTC
May 31, 2026
Resolved - This incident has been resolved.
May 31, 18:10 UTC
Identified - We are currently experiencing a downtime affecting Canal+ services. Our team is working to restore the service as quickly as possible.
We will provide further updates once the service is back online.

May 31, 14:39 UTC
May 30, 2026

No incidents reported.

May 29, 2026
Resolved - This incident has been resolved. We apologise for any inconvenience caused.
May 29, 22:13 UTC
Identified - We have identified a major outage with Orange Money Cash-In / Depot Service. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
May 29, 15:44 UTC
May 28, 2026
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 28, 11:31 UTC
Identified - We are currently experiencing instability with our SABC Payment service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

May 28, 11:05 UTC