Update - We are currently experiencing instability with our MTN MoMo Cash-In / Depot Service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.
Sep 17, 2026 - 15:40 UTC
Identified - We are currently experiencing instability with our MTN MoMo Cash-In / Depot Service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.
Sep 09, 2026 - 23:07 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Sep 08, 2026 - 11:54 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Sep 08, 2026 - 11:52 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Aug 25, 2026 - 15:30 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Aug 19, 2026 - 09:48 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Aug 11, 2026 - 16:31 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Aug 04, 2026 - 12:35 UTC
Update - Dear Valued Partner,
We would like to provide you with an update regarding the ongoing disruption affecting Orange Airtime services, which has been in place since June 18, 2026.
Our service provider has confirmed that they are actively working to resolve the issue. While progress is being made, an estimated time for full restoration is not yet available.
Please be assured that all other services remain fully operational and we are closely monitoring the situation and maintaining constant communication with the provider
We sincerely apologize for any inconvenience this may cause and appreciate your continued patience and understanding.
We will keep you informed of any significant developments and will notify you immediately once the service is fully restored.
Thanks for trusting Smobilpay

Jul 31, 2026 - 06:44 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Jul 27, 2026 - 07:28 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Jul 24, 2026 - 07:57 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Jul 20, 2026 - 08:06 UTC
Update - -This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Jun 29, 2026 - 07:42 UTC
Update - Dear Valued Partner,
We would like to provide you with an update regarding the ongoing disruption affecting Orange Airtime services, which has been in place since June 18, 2026.
Our service provider has confirmed that they are actively working to resolve the issue. While progress is being made, an estimated time for full restoration is not yet available.
Please be assured that all other services remain fully operational and we are closely monitoring the situation and maintaining constant communication with the provider
We sincerely apologize for any inconvenience this may cause and appreciate your continued patience and understanding.
We will keep you informed of any significant developments and will notify you immediately once the service is fully restored.
Thanks for trusting Smobilpay

Jun 28, 2026 - 09:30 UTC
Update - Dear Partner,
Orange Airtime has been experiencing some technical issues since June 18, 2026.
we contacted the Service provider and their team acknowledged working to resolve the issue, but they do not have an estimate on when it will be resolved.
Please note that other services are unaffected, and we will inform you as soon as the service will be up and running.
Do not hesitate to contact us should you require any clarification or further assistance.
Thanks for trusting Smobilpay

Jun 23, 2026 - 13:40 UTC
Identified - We are currently experiencing instability with our Orange Airtime services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jun 18, 2026 - 08:02 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Express Union Cashout Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Sep 08, 2026 - 11:50 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Express Union Cashout Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Aug 25, 2026 - 16:09 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Express Union Cashout Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Aug 19, 2026 - 09:49 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Express Union Cashout Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Aug 11, 2026 - 16:30 UTC
Update - Dear Partner,

We would like to inform you that we are currently experiencing a downtime affecting Airtel Chad services. The issue has been escalated to the service provider, and they are actively investigating it.

We will keep you updated and notify you as soon as the service has been restored. Thank you for your patience and understanding.

Aug 04, 2026 - 12:50 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Express Union Cashout Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Aug 04, 2026 - 12:35 UTC
Investigating - Dear Partner,

Please be informed that the Express Union Cashout service is currently unavailable. The issue has been escalated to their team for resolution. We will keep you updated once the service has been restored.

Aug 01, 2026 - 16:02 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Express Union Cashout Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Jul 31, 2026 - 06:44 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Express Union Cashout Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Jul 29, 2026 - 13:06 UTC
Identified - We are currently experiencing instability with our Express Union Cashout service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jul 24, 2026 - 08:37 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Sep 08, 2026 - 11:49 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Aug 25, 2026 - 16:09 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Aug 19, 2026 - 09:49 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Aug 11, 2026 - 16:30 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Aug 04, 2026 - 12:36 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Jul 31, 2026 - 06:43 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Jul 29, 2026 - 13:06 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Jul 27, 2026 - 07:27 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Jul 24, 2026 - 07:57 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Jul 20, 2026 - 08:05 UTC
Update - We are still experiencing instability with our DSTV services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.
Jul 08, 2026 - 06:59 UTC
Update - We are still experiencing instability with our DSTV services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.
Jul 06, 2026 - 10:19 UTC
Update - We are currently experiencing instability with our DSTV services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jul 05, 2026 - 11:54 UTC
Update - We are still experiencing instability with our DSTV services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jul 01, 2026 - 15:31 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Jun 30, 2026 - 17:08 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in DSTV Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Jun 29, 2026 - 07:41 UTC
Update - Dear Valued Partner,
Further to our previous communication, we would like to inform you that DSTV services are still experiencing instability. The matter remains under active review by the service provider, who continues to work towards a resolution.
We sincerely appreciate your patience and understanding as we closely monitor the situation and await further updates. We will keep you informed of any significant developments.
Kind regards,
Smobilpay Team

Jun 28, 2026 - 08:44 UTC
Update - Dear Valued Partner,
Further to our previous communication, we would like to inform you that DSTV services are still experiencing instability. The matter remains under active review by the service provider, who continues to work towards a resolution.
We sincerely appreciate your patience and understanding as we closely monitor the situation and await further updates. We will keep you informed of any significant developments.
Kind regards,
Smobilpay Team

Jun 27, 2026 - 08:43 UTC
Update - We are currently experiencing instability with our DSTV services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jun 25, 2026 - 09:55 UTC
Update - We are currently experiencing an outage of services provided by DSTV. This is impacting payments
Our technical team has launched an immediate investigation to identify the root cause.

We sincerely apologize for the inconvenience and thank you for your patience.

Jun 24, 2026 - 06:47 UTC
Identified - We are currently experiencing instability with our DSTV services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Jun 23, 2026 - 13:30 UTC

About This Site

The Smobilpay platform serves as a vital link, connecting Cameroonian Agents with service providers across the CEMAC region.

On this page, you will discover:

- Real-time updates on the Smobilpay platform's status
- Incidents involving service providers, both reported to us and detected by our system
- Scheduled maintenance windows for your convenience.

Maviance Platform Operational
Third Party Merchant API (S3P) Operational
Smobilpay Payment Platform and APIs Operational
Smobilpay for e-commerce Platform Operational
Agent and Merchant Payment Portal Operational
Cameroon MNO Services Major Outage
MTN Mobile Money Partial Outage
Orange Money Operational
MTN Recharge/Top-up Operational
Orange Recharge/Airtime Major Outage
MTN Mobile Money : Collections Operational
Orange Money : Collections Operational
MTN Mobile Money : Disbursement Operational
Orange Money : Disbursement Operational
Camtel Recharge/Top-up Operational
Cable TV Subscription Major Outage
Canal + Operational
DSTV Major Outage
StarTimes Operational
Bill Payment Operational
Camwater Bills Operational
ENEO Bills Operational
Congo MNO Services Operational
MTN Mobile Money Operational
SABC Payment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

MTN Mobile Money Scheduled Maintenance Sep 19, 2026 23:00 - Sep 20, 2026 09:00 UTC

We would like to inform you that the MTN Mobile Money service on the Smobilpay platform will be unavailable from Saturday, 19th September 2026 at 11 :00 PM until Sunday, 20th September 2026 at 09 :00 AM (GMT+1), due to maintenance activities being carried out by MTN Cameroon on their platform.
Posted on Sep 17, 2026 - 15:38 UTC

Sep 17, 2026

Unresolved incident: Performance degradation affecting MTN MoMo Cash-In / Depot Service..

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Resolved - SMOBILPAY INFO

Dear Partner,
Orange Money Cash-In / Depot Service has now been restored, and transactions are being processed successfully.

Sep 11, 13:44 UTC
Identified - We are currently experiencing instability with our Orange Money Cash-In / Depot Service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.
Sep 11, 08:58 UTC

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Sep 8, 2026

Resolved - The incident has been resolved. We apologise for the inconvenience.
Sep 8, 11:49 UTC
Identified - We are currently experiencing instability with our Orange Money services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

Sep 2, 15:11 UTC

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Resolved - This incident has been resolved.
Sep 6, 12:50 UTC
Identified - We are currently experiencing an outage of services provided by {Service Provider}. This is impacting payments
Our technical team has launched an immediate investigation to identify the root cause.

We sincerely apologize for the inconvenience and thank you for your patience.

Sep 6, 10:46 UTC

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.