Performance degradation affecting Eneo Prepaid Services.

Incident Report for Smobilpay

Update

We are continuing to work on a fix for this issue.
Posted Dec 02, 2025 - 15:27 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 02, 2025 - 15:21 UTC

Identified

We have identified instability in Eneo Prepaid services. We have escalated this to the Service Provider for resolution.
Posted Dec 02, 2025 - 15:20 UTC
This incident affects: Bill Payment (ENEO Bills).
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