Performance degradation affecting MTN Money Cash in / DEPOT Service.

Incident Report for Smobilpay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jul 13, 2026 - 08:02 UTC

Identified

We are currently experiencing instability with our MTN Money Cash in / DEPOT services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.
Posted Jul 13, 2026 - 07:29 UTC
This incident affected: Cameroon MNO Services (MTN Mobile Money).