Performance degradation affecting MTN services.

Incident Report for Smobilpay

Resolved

This incident has been resolved. We apologise for any inconvenience caused.
Posted Oct 07, 2025 - 06:48 UTC

Identified

We have identified a major outage with MTN Services. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
Posted Oct 06, 2025 - 21:42 UTC
This incident affected: Cameroon MNO Services (MTN Mobile Money, MTN Recharge/Top-up, MTN Mobile Money : Collections, MTN Mobile Money : Disbursement).