Performance degradation affecting All Orange services.

Incident Report for Smobilpay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted May 13, 2025 - 16:35 UTC

We are continuing to work on a fix for this issue.

Posted May 13, 2025 - 16:35 UTC

We have identified instability in { Orange) services. We have escalated this to the Service Provider for resolution.

Posted May 13, 2025 - 16:18 UTC

This incident affected: Cameroon MNO Services (Orange Money, Orange Recharge/Airtime, Orange Money : Collections, Orange Money : Disbursement).