Performance degradation affecting MTN MoMo Cash-In / Depot

Incident Report for Smobilpay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jul 27, 2026 - 07:12 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 25, 2026 - 15:04 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 25, 2026 - 14:57 UTC

Identified

We are currently experiencing instability with our MTN MoMo Cash-In / Depot services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.
Posted Jul 25, 2026 - 14:19 UTC
This incident affected: Cameroon MNO Services (MTN Mobile Money).