Performance Degradation with Orange Money Cash-In Service

Incident Report for Smobilpay

Resolved

This incident has been resolved.Thank you for your patience and understanding during this interruption, and we apologize for any inconvenience it may have caused.
Posted Sep 29, 2026 - 13:36 UTC

Update

We are continuing to work on a fix for this issue.
Posted Sep 28, 2026 - 19:20 UTC

Identified

We have identified a major outage with Orange Money Cash-In. This issue has been escalated to the MNO and we are following up closely to ensure a speedy resolution.
Posted Sep 28, 2026 - 19:19 UTC
This incident affected: Cameroon MNO Services (Orange Money).