Performance degradation affecting Orange Money Cash in / DEPOT Service.

Incident Report for Smobilpay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jul 27, 2026 - 13:45 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in Orange CashIn Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Posted Jul 27, 2026 - 11:12 UTC

Update

We are currently experiencing instability with our Orange Cash in / DEPOT services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.
Posted Jul 27, 2026 - 07:15 UTC

Identified

We are currently experiencing instability with our Orange Cash in / DEPOT services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.
Posted Jul 27, 2026 - 07:14 UTC
This incident affected: Cameroon MNO Services (Orange Money).