All Systems Operational

About This Site

The Smobilpay platform serves as a vital link, connecting Cameroonian Agents with service providers across the CEMAC region.

On this page, you will discover:

- Real-time updates on the Smobilpay platform's status
- Incidents involving service providers, both reported to us and detected by our system
- Scheduled maintenance windows for your convenience.

Uptime over the past 90 days. View historical uptime.
Maviance Platform Operational
90 days ago
99.99 % uptime
Today
Third Party Merchant API (S3P) Operational
90 days ago
100.0 % uptime
Today
Smobilpay Payment Platform and APIs ? Operational
90 days ago
99.99 % uptime
Today
Smobilpay for e-commerce Platform Operational
90 days ago
100.0 % uptime
Today
Agent and Merchant Payment Portal Operational
90 days ago
100.0 % uptime
Today
Cameroon MNO Services Operational
90 days ago
99.34 % uptime
Today
MTN Mobile Money ? Operational
90 days ago
99.22 % uptime
Today
Orange Money ? Operational
90 days ago
98.76 % uptime
Today
MTN Recharge/Top-up ? Operational
90 days ago
99.26 % uptime
Today
Orange Recharge/Airtime Operational
90 days ago
99.67 % uptime
Today
MTN Mobile Money : Collections ? Operational
90 days ago
99.26 % uptime
Today
Orange Money : Collections ? Operational
90 days ago
99.56 % uptime
Today
MTN Mobile Money : Disbursement ? Operational
90 days ago
99.56 % uptime
Today
Orange Money : Disbursement ? Operational
90 days ago
99.93 % uptime
Today
Camtel Recharge/Top-up ? Operational
90 days ago
98.8 % uptime
Today
Cable TV Subscription Operational
90 days ago
99.82 % uptime
Today
Canal + Operational
90 days ago
99.48 % uptime
Today
DSTV Operational
90 days ago
100.0 % uptime
Today
StarTimes Operational
90 days ago
100.0 % uptime
Today
Bill Payment Operational
90 days ago
93.19 % uptime
Today
Camwater Bills ? Operational
90 days ago
98.88 % uptime
Today
ENEO Bills Operational
90 days ago
87.5 % uptime
Today
Congo MNO Services Operational
90 days ago
100.0 % uptime
Today
MTN Mobile Money ? Operational
90 days ago
100.0 % uptime
Today
SABC Payment Operational
90 days ago
99.25 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 1, 2025
Performance degradation affecting Orange Money Cash in / DEPOT and Orange Money Cash Out services.
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 1, 11:07 UTC
Identified - We have identified instability in {Orange Money Cash in / DEPOT and Orange Money Cash Out) services. We have escalated this to the Service Provider for resolution.
Apr 1, 09:29 UTC
Performance degradation affecting ENEO Bills/Postpaid services.
Resolved - The incident has been resolved. We apologise for the inconvenience.
Apr 1, 08:06 UTC
Identified - We have identified instability in { Eneo Bills/Postpaid) services. We have escalated this to the Service Provider for resolution.
Mar 27, 17:04 UTC
Mar 31, 2025

No incidents reported.

Mar 30, 2025
Update for Smobilpay Platform
Completed - The scheduled maintenance has been completed.
Mar 30, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 22:00 UTC
Scheduled - We would like to inform you about a planned update to the Smobilpay platform, scheduled for Sunday, 30th 0f March 2025, from 9:00 PM to 11:00 PM (GMT+1). This update aims to enhance platform performance.
We will work to minimize the downtime and recommend that you plan accordingly.
Mar 28, 07:27 UTC
Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Performance degradation affecting MTN Services
Resolved - This incident has been resolved.
Mar 27, 18:51 UTC
Identified - We have identified a major outage with MTN Services. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
Mar 27, 15:03 UTC
Mar 26, 2025
Performance degradation affecting Orange Airtime services.
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 26, 14:55 UTC
Identified - We have identified instability in { Orange Airtime) services. We have escalated this to the Service Provider for resolution.
Mar 25, 15:36 UTC
Mar 25, 2025
Performance degradation affecting CAMTEL Recharge/Topup and CAMTEL DATA services.
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 25, 15:35 UTC
Identified - We have identified instability in { CAMTEL Recharge/Topup and CAMTEL DATA) services. We have escalated this to the Service Provider for resolution.
Mar 25, 14:24 UTC
Mar 24, 2025
Performance degradation affecting ENEO Bills/Postpaid Services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 24, 06:51 UTC
Identified - We have identified instability in { ENEO Bills/Postpaid) services. We have escalated this to the Service Provider for resolution.
Mar 22, 10:44 UTC
MTN Mobile Money Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 22:00 UTC
Scheduled - We would like to inform you that MTN Mobile Money services on the Smobilpay platform will be unavailable from 22:00PM 23rd March 2025 until 05:00 AM on 24th March 2025 (GMT+1) due to MTN Cameroon carrying out some maintenance on its platform
Mar 23, 21:00 UTC
Mar 23, 2025
Mar 22, 2025
Mar 21, 2025
Performance degradation affecting ENEO Bills/Postpaid
Resolved - This incident has been resolved.
Mar 21, 14:12 UTC
Identified - We have identified instability in ENEO Bills/Postpaid services. We have escalated this to the Service Provider for resolution
Mar 21, 12:08 UTC
Mar 20, 2025
Performance degradation affecting Camwater BIlls/Factures services.
Resolved - This incident has been resolved.
Mar 20, 07:13 UTC
Identified - We have identified instability in { Camwater BIlls/Factures) services. We have escalated this to the Service Provider for resolution.
Mar 19, 15:04 UTC
Mar 19, 2025
Performance degradation affecting CanalPlus services.
Resolved - The incident has been resolved. We apologise for the inconvenience.
Mar 19, 16:22 UTC
Identified - We have identified instability in {CanalPlus) services. We have escalated this to the Service Provider for resolution.
Mar 19, 11:10 UTC
Mar 18, 2025
MTN Mobile Money Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 05:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 22:08 UTC
Scheduled - We would like to inform you that MTN Mobile Money services on the Smobilpay platform will be unavailable from 23:00 on March 17, 2025, to 05:00 on March 18, 2025 (GMT+1) due to scheduled maintenance by MTN Cameroon.
Please note that this service interruption will also occur for the following two days during the same time period.

We will notify you as soon as the service is restored.
Mar 17, 22:03 UTC
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