Update - We are continuing to work on a fix for this issue.
Dec 02, 2025 - 15:27 UTC
Update - We are continuing to work on a fix for this issue.
Dec 02, 2025 - 15:21 UTC
Identified - We have identified instability in Eneo Prepaid services. We have escalated this to the Service Provider for resolution.
Dec 02, 2025 - 15:20 UTC

About This Site

The Smobilpay platform serves as a vital link, connecting Cameroonian Agents with service providers across the CEMAC region.

On this page, you will discover:

- Real-time updates on the Smobilpay platform's status
- Incidents involving service providers, both reported to us and detected by our system
- Scheduled maintenance windows for your convenience.

Maviance Platform Operational
90 days ago
100.0 % uptime
Today
Third Party Merchant API (S3P) Operational
90 days ago
100.0 % uptime
Today
Smobilpay Payment Platform and APIs Operational
90 days ago
100.0 % uptime
Today
Smobilpay for e-commerce Platform Operational
90 days ago
100.0 % uptime
Today
Agent and Merchant Payment Portal Operational
90 days ago
100.0 % uptime
Today
Cameroon MNO Services Major Outage
90 days ago
94.04 % uptime
Today
MTN Mobile Money Operational
90 days ago
93.95 % uptime
Today
Orange Money Operational
90 days ago
92.14 % uptime
Today
MTN Recharge/Top-up Operational
90 days ago
96.26 % uptime
Today
Orange Recharge/Airtime Operational
90 days ago
89.79 % uptime
Today
MTN Mobile Money : Collections Major Outage
90 days ago
93.64 % uptime
Today
Orange Money : Collections Operational
90 days ago
95.4 % uptime
Today
MTN Mobile Money : Disbursement Operational
90 days ago
98.1 % uptime
Today
Orange Money : Disbursement Major Outage
90 days ago
87.21 % uptime
Today
Camtel Recharge/Top-up Operational
90 days ago
99.9 % uptime
Today
Cable TV Subscription Operational
90 days ago
98.42 % uptime
Today
Canal + Operational
90 days ago
95.27 % uptime
Today
DSTV Operational
90 days ago
100.0 % uptime
Today
StarTimes Operational
90 days ago
100.0 % uptime
Today
Bill Payment Major Outage
90 days ago
96.88 % uptime
Today
Camwater Bills Operational
90 days ago
99.11 % uptime
Today
ENEO Bills Major Outage
90 days ago
94.64 % uptime
Today
Congo MNO Services Operational
90 days ago
100.0 % uptime
Today
MTN Mobile Money Operational
90 days ago
100.0 % uptime
Today
SABC Payment Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 3, 2025

No incidents reported today.

Dec 2, 2025
Resolved - This incident has been resolved.
Dec 2, 09:28 UTC
Identified - We have identified a major outage with ORANGE Recharge/Airtime. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
Dec 1, 18:51 UTC
Dec 1, 2025
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Resolved - This incident has been resolved.
Nov 26, 07:28 UTC
Identified - We have identified a major outage with CanalPlus service. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
Nov 24, 19:12 UTC
Nov 25, 2025

No incidents reported.

Nov 24, 2025
Nov 23, 2025

No incidents reported.

Nov 22, 2025
Resolved - The incident has been resolved. We apologise for the inconvenience.
Nov 22, 15:33 UTC
Identified - We have identified instability in Orange services. We have escalated this to the Service Provider for resolution.
Nov 22, 14:23 UTC
Nov 21, 2025

No incidents reported.

Nov 20, 2025
Resolved - This incident has been resolved.
Nov 20, 12:42 UTC
Identified - We have identified instability in Orange services. We have escalated this to the Service Provider for resolution.
Nov 20, 09:35 UTC
Resolved - This incident has been resolved.
Nov 20, 09:35 UTC
Identified - We have identified instability in Canalplus services. We have escalated this to the Service Provider for resolution.
Nov 20, 07:52 UTC
Nov 19, 2025
Resolved - This incident has been resolved.
Nov 19, 06:23 UTC
Update - We are continuing to work on a fix for this issue.
Nov 18, 14:56 UTC
Identified - We have identified instability in { Service Provider) services. We have escalated this to the Service Provider for resolution.
Nov 18, 14:56 UTC