Update - This is a quick update to inform you that we are still experiencing degraded performance in Yoomee Recharge/Airtime service, but are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Oct 09, 2025 - 11:29 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Yoomee Recharge/Airtime service, but are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Sep 24, 2025 - 08:46 UTC
Update - This is a quick update to inform you that we are still experiencing degraded performance in Yoomee Recharge/Airtime service, but are closely following up on it with the Service Provider. We'll provide an update as soon as possible.
Sep 22, 2025 - 11:02 UTC
Identified - We have identified instability in Yoomee Recharge/Airtime services. We have escalated this to the Service Provider for resolution.
Aug 06, 2025 - 11:17 UTC
Identified - We have identified instability in Orange services. We have escalated this to the Service Provider for resolution.
Oct 07, 2025 - 12:29 UTC

About This Site

The Smobilpay platform serves as a vital link, connecting Cameroonian Agents with service providers across the CEMAC region.

On this page, you will discover:

- Real-time updates on the Smobilpay platform's status
- Incidents involving service providers, both reported to us and detected by our system
- Scheduled maintenance windows for your convenience.

Maviance Platform Operational
90 days ago
100.0 % uptime
Today
Third Party Merchant API (S3P) Operational
90 days ago
100.0 % uptime
Today
Smobilpay Payment Platform and APIs ? Operational
90 days ago
100.0 % uptime
Today
Smobilpay for e-commerce Platform Operational
90 days ago
100.0 % uptime
Today
Agent and Merchant Payment Portal Operational
90 days ago
100.0 % uptime
Today
Cameroon MNO Services Major Outage
90 days ago
95.99 % uptime
Today
MTN Mobile Money ? Operational
90 days ago
96.76 % uptime
Today
Orange Money ? Major Outage
90 days ago
91.48 % uptime
Today
MTN Recharge/Top-up ? Operational
90 days ago
96.79 % uptime
Today
Orange Recharge/Airtime Operational
90 days ago
96.5 % uptime
Today
MTN Mobile Money : Collections ? Operational
90 days ago
96.79 % uptime
Today
Orange Money : Collections ? Operational
90 days ago
95.45 % uptime
Today
MTN Mobile Money : Disbursement ? Operational
90 days ago
99.23 % uptime
Today
Orange Money : Disbursement ? Operational
90 days ago
91.01 % uptime
Today
Camtel Recharge/Top-up ? Operational
90 days ago
99.87 % uptime
Today
Cable TV Subscription Operational
90 days ago
98.9 % uptime
Today
Canal + Operational
90 days ago
96.72 % uptime
Today
DSTV Operational
90 days ago
100.0 % uptime
Today
StarTimes Operational
90 days ago
100.0 % uptime
Today
Bill Payment Operational
90 days ago
95.33 % uptime
Today
Camwater Bills ? Operational
90 days ago
95.92 % uptime
Today
ENEO Bills Operational
90 days ago
94.75 % uptime
Today
Congo MNO Services Operational
90 days ago
100.0 % uptime
Today
MTN Mobile Money ? Operational
90 days ago
100.0 % uptime
Today
SABC Payment ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 10, 2025

No incidents reported today.

Oct 9, 2025
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 9, 11:28 UTC
Identified - We have identified instability in Orange Merchand services. We have escalated this to the Service Provider for resolution.
Oct 9, 06:53 UTC
Resolved - This incident has been resolved.
Oct 9, 07:15 UTC
Identified - We have identified instability in Canalplus services. We have escalated this to the Service Provider for resolution.
Oct 7, 13:53 UTC
Oct 8, 2025
Resolved - This incident has been resolved.
Oct 8, 11:11 UTC
Identified - We have identified instability in Eneo Postpaid services. We have escalated this to the Service Provider for resolution.
Oct 8, 07:15 UTC
Oct 7, 2025
Resolved - This incident has been resolved. We apologise for any inconvenience caused.
Oct 7, 06:48 UTC
Identified - We have identified a major outage with MTN Services. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
Oct 6, 21:42 UTC
Oct 6, 2025
Resolved - This incident has been resolved.
Oct 6, 09:35 UTC
Identified - We have identified a major outage with ENEO Services. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
Oct 5, 14:17 UTC
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 6, 08:12 UTC
Identified - We have identified instability in Orange Money Cash in / DEPOT and Orange Money Cash Out / RETRAIT services. We have escalated this to the Service Provider for resolution.
Oct 6, 07:11 UTC
Oct 5, 2025
Resolved - The incident has been resolved. We apologise for the inconvenience.
Oct 5, 16:53 UTC
Identified - We have identified a major outage with Orange services.. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
Oct 5, 14:42 UTC
Oct 4, 2025
Resolved - This incident has been resolved. We apologise for any inconvenience caused.
Oct 4, 08:10 UTC
Update - We are continuing to work on a fix for this issue.
Oct 3, 08:06 UTC
Identified - We have identified instability in Eneo Prepaid services. We have escalated this to the Service Provider for resolution.
Oct 3, 07:01 UTC
Oct 3, 2025
Resolved - This incident has been resolved.
Oct 3, 06:27 UTC
Update - We are continuing to work on a fix for this issue.
Oct 2, 14:50 UTC
Identified - We have identified instability in Orange Money services. We have escalated this to the Service Provider for resolution.
Oct 2, 14:49 UTC
Oct 2, 2025
Resolved - This incident has been resolved.
Oct 2, 07:44 UTC
Identified - We have identified instability in Eneo Prepaid services. We have escalated this to the Service Provider for resolution.
Oct 1, 14:47 UTC
Oct 1, 2025
Resolved - This incident has been resolved.
Oct 1, 16:06 UTC
Identified - We have identified instability in Orange Money services. We have escalated this to the Service Provider for resolution.
Oct 1, 08:30 UTC
Sep 30, 2025
Resolved - This incident has been resolved. We apologise for any inconvenience caused.
Sep 30, 21:45 UTC
Identified - We have identified instability in Orange services. We have escalated this to the Service Provider for resolution.
Sep 30, 19:31 UTC
Resolved - This incident has been resolved.
Sep 30, 14:17 UTC
Identified - We have identified instability in Disbursement Orange services. We have escalated this to the Service Provider for resolution.
Sep 29, 10:34 UTC
Resolved - This incident has been resolved.
Sep 30, 13:08 UTC
Identified - We have identified instability in MTN services. We have escalated this to the Service Provider for resolution.
Sep 30, 12:04 UTC
Resolved - This incident has been resolved.
Sep 30, 10:59 UTC
Identified - We have identified instability in Canalplus services. We have escalated this to the Service Provider for resolution.
Sep 30, 09:16 UTC
Sep 29, 2025
Resolved - This incident has been resolved.
Sep 29, 12:35 UTC
Update - We are continuing to work on a fix for this issue.
Sep 29, 08:24 UTC
Identified - We have identified instability in Eneo Prepaid services. We have escalated this to the Service Provider for resolution.
Sep 29, 08:23 UTC
Resolved - This incident has been resolved.
Sep 29, 10:01 UTC
Identified - We have identified instability in ENEO Bills/Postpaid services. We have escalated this to the Service Provider for resolution.
Sep 28, 07:17 UTC
Sep 28, 2025
Resolved - The incident has been resolved. We apologise for the inconvenience.
Sep 28, 20:36 UTC
Identified - We have identified instability in Orange services. We have escalated this to the Service Provider for resolution.
Sep 28, 20:20 UTC
Sep 27, 2025

No incidents reported.

Sep 26, 2025
Resolved - This incident has been resolved.
Sep 26, 11:15 UTC
Identified - We have identified instability in Orange services. We have escalated this to the Service Provider for resolution.
Sep 26, 11:04 UTC
Resolved - This incident has been resolved.
Sep 26, 07:22 UTC
Identified - We have identified instability in Orange services. We have escalated this to the Service Provider for resolution.
Sep 26, 07:15 UTC