Performance degradation affecting Express Union Services
Identified - We have identified instability in Express Union Services. We have escalated this to the Service Provider for resolution.
May 17, 2025 - 18:14 UTC

About This Site

The Smobilpay platform serves as a vital link, connecting Cameroonian Agents with service providers across the CEMAC region.

On this page, you will discover:

- Real-time updates on the Smobilpay platform's status
- Incidents involving service providers, both reported to us and detected by our system
- Scheduled maintenance windows for your convenience.

Uptime over the past 90 days. View historical uptime.
Maviance Platform Operational
90 days ago
99.99 % uptime
Today
Third Party Merchant API (S3P) Operational
90 days ago
100.0 % uptime
Today
Smobilpay Payment Platform and APIs ? Operational
90 days ago
99.99 % uptime
Today
Smobilpay for e-commerce Platform Operational
90 days ago
100.0 % uptime
Today
Agent and Merchant Payment Portal Operational
90 days ago
100.0 % uptime
Today
Cameroon MNO Services Operational
90 days ago
98.84 % uptime
Today
MTN Mobile Money ? Operational
90 days ago
99.59 % uptime
Today
Orange Money ? Operational
90 days ago
96.75 % uptime
Today
MTN Recharge/Top-up ? Operational
90 days ago
99.82 % uptime
Today
Orange Recharge/Airtime Operational
90 days ago
99.66 % uptime
Today
MTN Mobile Money : Collections ? Operational
90 days ago
99.82 % uptime
Today
Orange Money : Collections ? Operational
90 days ago
95.08 % uptime
Today
MTN Mobile Money : Disbursement ? Operational
90 days ago
99.82 % uptime
Today
Orange Money : Disbursement ? Operational
90 days ago
99.23 % uptime
Today
Camtel Recharge/Top-up ? Operational
90 days ago
99.75 % uptime
Today
Cable TV Subscription Operational
90 days ago
99.29 % uptime
Today
Canal + Operational
90 days ago
97.88 % uptime
Today
DSTV Operational
90 days ago
100.0 % uptime
Today
StarTimes Operational
90 days ago
100.0 % uptime
Today
Bill Payment Operational
90 days ago
93.45 % uptime
Today
Camwater Bills ? Operational
90 days ago
98.0 % uptime
Today
ENEO Bills Operational
90 days ago
88.89 % uptime
Today
Congo MNO Services Operational
90 days ago
100.0 % uptime
Today
MTN Mobile Money ? Operational
90 days ago
100.0 % uptime
Today
SABC Payment Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 19, 2025

No incidents reported today.

May 18, 2025

No incidents reported.

May 17, 2025

Unresolved incident: Performance degradation affecting Express Union Services.

May 16, 2025
Performance degradation affecting CanalPlus services.
Resolved - This incident has been resolved.
May 16, 13:01 UTC
Identified - We have identified instability in {CanalPlus ) services. We have escalated this to the Service Provider for resolution.
May 15, 09:29 UTC
May 15, 2025
Performance degradation affecting Orange Recharge/Airtime
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 15, 12:30 UTC
Update - We are continuing to work on a fix for this issue.
May 9, 17:17 UTC
Identified - We have identified a major outage with Orange Recharge/Airtime. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
May 9, 17:17 UTC
Performance degradation affecting Camwater BIlls/Factures services.
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 15, 12:29 UTC
Identified - We have identified instability in {Camwater BIlls/Factures services. We have escalated this to the Service Provider for resolution.
May 15, 12:05 UTC
Update for Smobilpay Platform
Completed - The scheduled maintenance has been completed.
May 15, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 21:00 UTC
Scheduled - We would like to inform you about a planned update to the Smobilpay platform, scheduled for Sunday, 14th 0f May 2025, from 9:00 PM to 12:00 AM (GMT+1). This update aims to enhance platform performance.
We will work to minimize the downtime and recommend that you plan accordingly.
May 14, 16:52 UTC
May 14, 2025
Performance degradation affecting Yoomee Recharge/Topup
Resolved - This incident has been resolved.
May 14, 06:21 UTC
Identified - We have identified a major outage with Yoomee Recharge/Topup. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
May 13, 11:45 UTC
May 13, 2025
Performance degradation affecting All Orange services.
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 13, 16:35 UTC
Update - We are continuing to work on a fix for this issue.
May 13, 16:35 UTC
Identified - We have identified instability in { Orange) services. We have escalated this to the Service Provider for resolution.
May 13, 16:18 UTC
May 12, 2025

No incidents reported.

May 11, 2025
Performance degradation affecting Yoomee Recharge/Topup
Resolved - This incident has been resolved.
May 11, 15:03 UTC
Identified - We have identified a major outage with Yoomee Recharge/Topup. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
May 11, 11:07 UTC
May 10, 2025

No incidents reported.

May 9, 2025
May 8, 2025
Performance degradation affecting CAMTEL Recharge/Topup services.
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 8, 11:02 UTC
Identified - We have identified instability in { Service Provider) services. We have escalated this to the Service Provider for resolution.
May 8, 10:56 UTC
Performance degradation affecting CAMTEL DATA services.
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 8, 07:28 UTC
Identified - We have identified instability in {CAMTEL DATA ) services. We have escalated this to the Service Provider for resolution.
May 8, 05:43 UTC
MTN Mobile Money Scheduled Maintenance
Completed - We are glad to inform you that MTN Mobile Money update planned by MTN Team has been done successfully

Do not hesitate to contact us should you require any clarification or further assistance.

Thank you for trusting smobilpay.
May 8, 05:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 22:00 UTC
Scheduled - MTN is currently performing maintenance on its system from now until 06:00am May 8, 2025 (GMT+1). During this period, MTN Mobile Money services on the Smobilpay platform may experience performance degradation.
May 7, 21:34 UTC
May 7, 2025
Performance degradation MTN Recharge/Topup service.
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 7, 10:21 UTC
Identified - We have identified a major outage with MTN Recharge/Topup. This issue has been escalated to the mobile operator and we are following up closely to ensure a speedy resolution.
May 6, 21:23 UTC
Performance degradation affecting ENEO Bills/Postpaid services.
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 7, 07:32 UTC
Identified - We have identified instability in { ENEO Bills/Postpaid) services. We have escalated this to the Service Provider for resolution.
May 6, 13:32 UTC
May 6, 2025
Performance degradation affecting MTN MoMo CashIn services.
Resolved - The incident has been resolved. We apologise for the inconvenience.
May 6, 16:20 UTC
Identified - We have identified instability in { MTN momo CashIn) services. We have escalated this to the Service Provider for resolution.
May 6, 16:04 UTC
May 5, 2025
Performance degradation affecting orange money cashin from cash collection services.
Resolved - This incident has been resolved.
May 5, 08:26 UTC
Update - We are continuing to work on a fix for this issue.
May 5, 08:08 UTC
Update - We are continuing to work on a fix for this issue.
May 2, 17:13 UTC
Identified - We have identified instability in {orange money cashin from cash collection) services. We have escalated this to the Service Provider for resolution.
May 2, 13:52 UTC
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