Performance degradation affecting ENEO Bills/Postpaid

Incident Report for Smobilpay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Nov 12, 2024 - 13:57 UTC

Identified

We have identified instability in ENEO Bills/Postpaid service. We have escalated this to the Service Provider for resolution.

Posted Nov 12, 2024 - 11:49 UTC

This incident affected: Bill Payment (ENEO Bills).