Performance degradation affecting Orange Cash Cash Collection

Incident Report for Smobilpay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Nov 13, 2024 - 14:37 UTC

Identified

We have identified instability in Orange Cash - Out from Cash Collection and services. We have escalated this to the Service Provider for resolution.

Posted Nov 13, 2024 - 09:18 UTC

This incident affected: Cameroon MNO Services (Orange Money : Collections).